Privacy Policy

This website and its content, features, and services (collectively, the “Website”) are owned and operated by:

Hub City Soapery & Gifts, LLC
1092 N. Ferdon Blvd.
Crestview, FL 32536

Hub City Soapery & Gifts, LLC is a registered Florida business entity, referred to in this policy as “we,” “us,” or “our.”

We respect your online privacy and recognize your need for protection and management of any personally identifiable information (“Personal Information”) that you share with us, whether online or offline. This Privacy Policy explains the types of information we collect, how we use it, and under what circumstances, if any, we may share it. By using the Website or our Rewards Club, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use our Website or services.

Information We Collect

"Personal Information" refers to information that identifies you as an individual. Examples of Personal Information we may collect include your name, mailing address, billing address, phone number, email address, payment information, and browsing history on our Website. You may visit our Website without revealing any Personal Information, but to access certain features or services, we may request this information.

We may collect Personal Information when you:

• Join our Rewards Club
• Submit questions, comments, or requests
• Purchase products through our Website
• Engage with us through emails or participate in promotions

If you make purchases, we retain a record of your transactions. We may also collect information such as IP addresses, browser types, and information stored in cookies or pixel tags to enhance your shopping experience.

How We Use Your Information

We use your Personal Information for the following purposes:

• To process and fulfill your orders
• To manage your participation in our Rewards Club
• To send you communications such as special offers, promotions, or announcements if you have opted in to receive them
• To analyze customer preferences and improve our products and services
• To comply with applicable laws, regulations, and policies

We may use third-party service providers to assist us in operating our Website or maintaining the Rewards Club. These third parties may have access to your Personal Information, but only as necessary to perform their specific functions. They are obligated to keep your information confidential and are prohibited from using it for any other purposes.

Sharing Your Information

We will never sell or rent your Personal Information to any unaffiliated third party. We may share your information only as necessary to complete a requested transaction or as required by law, such as to comply with a subpoena or legal process.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies help us remember your preferences, track your browsing behavior, and analyze the effectiveness of our marketing campaigns. By using our Website, you consent to our use of cookies. You can adjust your cookie preferences in the “My Account” section of our Website.

Your Choices

You may opt-out of receiving promotional communications from us at any time by following the “unsubscribe” link in our emails or contacting us at the address or email provided below. Please note that even if you opt-out, we may still send you transactional communications related to your orders.

Security

We take reasonable measures to protect your Personal Information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or if you wish to opt-out of receiving promotional communications, please contact our store at:

Hub City Soapery & Gifts, LLC
1092 N. Ferdon Blvd.
Crestview, FL 32536
hubcitysoapery@outlook.com